Nortel opens new center in Bangalore

Nortel has opened a new Global Network Operations Center (GNOC) in Bangalore, India, to help remotely manage and support communications networks for enterprise and carrier customers across Asia, Europe and the Americas.

The Bangalore GNOC provides round-the-clock network surveillance and performance monitoring for voice and data networks. This enables Nortel enterprise and carrier customers to focus their resources on their core business, instead of dedicating costly IT resources to maintain and manage their communications networks. This, in turn, helps these companies lower operational costs, maximize network efficiency and performance, and keep abreast with new, evolving technologies.

The GNOC monitors customer network to identify network problems before they can impact business functions or productivity, and seeks to resolve issues either remotely from the GNOC or by dispatching technicians to the customer's site. This is Nortel's fifth Network Operations Center.

Nortel's other NOCs are located in North America, Europe, China and India (Gurgaon). The latter supports the managed services requirements of Bharti Airtel and other local customers.

Agencies