These chits will be available to the customers of Bengaluru through the Muthoot Pappachan Chits office located FFK Towers, 1st Floor, 30th Cross, Tilaknagar Main Road, Jayanagar and nationally will be available from over 3600 branches of Muthoot Fincorp Ltd (MFL). MFL is the flagship company of Muthoot Pappachan Group and one of the leading NBFCs in India with over 3500 retail branches, pan India.
Additionally, there are multiple channels for distribution established such as Agents, Direct sales teams, Corporate’s, focussing on MSMEs primarily and Digital channels. The efforts will be solely directed towards ensuring that the best of services reach the maximum number of consumers in the beginning and then eventually at sustaining these customers. In terms of technology, Muthoot Pappachan Chits have established the following processes and systems such as:
Online Platform- with following features
· Shop & buy various scheme – Complete details of the product with terms & conditions
· Pay online
· Balance & statement online
Automated process – Hassel free onboarding of customer by eliminating filling up of manual forms/application other than one single pager
· Auto filled agreements
· Auto filled forms & challans
· Automated Prize Money Distribution documents
The chits business in India is primarily unorganised and the organized players are few who are dealing with their own as well as policy challenges and changes in this space. The organised market size of Karnataka for chit business is approximate~ Rs 15,000 crore and Muthoot Pappachan Chits sees itself as one of the major players in the coming years.
Thomas John Muthoot, Chairman & Managing Director, Muthoot Pappachan Group launching the Chits business for Karnataka, said, “We feel that with our experience in the financial business, our deep understanding of the financial instruments space, our lengthy association with the needs & wants of our customers and our commitment to providing them with the right financial products and services, we will deliver effectively and empower their human ambitions. We as a group are guided by our vision to provide the common man with simple & easy financial products, solutions & services, to meet the needs and fulfil their dreams towards tangible & substantial betterment in their lives.”
Roy John, Vice President, Muthoot Pappachan Chit (India) Pvt. Ltd. further added, “Chits are a popular form of saving and borrowing in Southern India and a very strong source of financial management. With our wealth of expertise in the financial services space, we feel we will bring a lot of value and structure to a space that we currently see as driven primarily by unorganised players.”.