Malaysian organizations are rapidly growing and expanding their businesses. As a result, they are moving away from the strategies they’ve traditionally deployed, and HR and L&D teams are increasingly seeking out new-age learning solutions to accelerate employee development and become major players in the global market. Realizing this need, the organization’s expansion into Malaysia seeks to provide local Malaysia-based consulting, program management and customer support services to customers.
“The decision to expand our direct presence in Malaysia was a logical step in our customer support and servicing strategy,” said Rajiv Jayaraman, Founder & CEO of KNOLSKAPE. “We have always had our sights set on Malaysia and have been seeing tremendous traction in the market. Having a team on-ground will ensure that we dive head-first into the Malaysian market and deliver the same superior experience as we do for our clients across other geographies. We also have the opportunity to further expand our ability to service current and future markets.”